Step 6: Ensure a clean installation of the driver If the driver is now working as expected, test it under normal working conditions, if the driver restart helped to solve the issue. When you chose to restart the driver nonetheless, does this restart solve the issue? The driver check does not find an error.The driver check returns an error and recommends to restart the driver.Scroll down to the Troubleshooting options section and click on Driver check Open the Wacom Center and click on the Settings button on the upper right area In case this does not help, please go to Step 5. In case the driver is showing a clear error message, please go back to Step 1 - Driver Error Messages. How can I diagnose an issue with my Bluetooth connection on Wacom device?.How can I diagnose an issue with my Wacom Device ExpressKeys?.How can I diagnose a Touch issue with my Wacom Device?. How can I diagnose an issue with my Wacom Pen device?.Please use the following articles to check if your device works as expected. The steps depend on what works - and what doesn't. In case the main LED is not ON although all cables are connected as described, please go to Step 7. Try to avoid wireless connection in this step. Are all device cables connected as described in the devices Getting Started page or in the device manual?.Please check our getting started guides for the correct connection of the hardware: Step 3: Ensure that the device is connected and switched on If the installation of the driver resolved the issue, your issue should be solved. How do I uninstall and re-install the Wacom driver on Mac OS for a Pen Tablet, Pen Display, or Pen Computer?.How do I uninstall and re-install the Wacom driver on Windows for a Pen Tablet, Pen Display, or Pen Computer?.Or use the guides specific to Windows or macOS: Use our getting started guides for the correct installation of the driver: Please ensure that the latest driver from is installed. What can I do? Step 2: Install the latest driver If you don't see an error message, please check My pen is lagging, jumping or not responding to pressure correctly. Please see the article I'm getting an error message from the Wacom Driver - what can I do? for a list of error messages from the Wacom Driver. Step 1: Do you get an error message from the Wacom Driver?
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